What clients say about us...
Testimonials written by satisfied customers of Scope Lending...
“Will’s determination to keep trying to get us our loan even when the odds were against us was invaluable. He never gave up and was in touch with us frequently. Excellent service and a lovely person to work with. He also came through with a great loan for us!”.
Victoria and Lesley Pots - Dulwich Hill
"Jon and I are very happy with the level of service and customer care that we have received from Scope Lending and will no doubt use your services in the future. The best part of your service is your prompt response to all our questions regardless of how small the question. It has been lovely dealing with you both".
Jon Chung and Zita Peter - Surry Hills
"I just wanted to say a few things that I thought about your 'free evening seminar' and my thoughts on your company as a whole.
1. I thought your free seminar was very informative and I liked your style of presenting. It was very honest why you were running it and I thought that was important as people are always suspicious.
2. I felt comfortable coming back and investigating your services for a potential purchase.
3. Deborah Cooke has handled my calls and has been so incredibly efficient that I was raving about her and more importantly your company last night to friends...
She totally understood what type of mortgage I needed and therefore filed down my selection to 3. She shared them with me and explained the top line of why those 3 would serve me best. I then called her with the 'I've just bought a house' and she then spent time investigating them further and will further info from me filed it down to 1. She kept is as simple or as complicated as I needed it at the time. She moved quickly and efficiently calling me at all times of day and evening keeping me up to speed with stuff i needed to get to my partner (who is currently overseas and needed more time to get things faxed etc). She also understood my partners lack of understanding finances and therefore kept his bits simple. At the weekend she called with further info that i needed to take into consideration.
When I bought my UK house, 15 years ago, I dealt with a bank. I had to call between 9.15 and 4.30pm. I was put on hold. I never felt they knew that much - at 20 I felt as though I had learnt more than them, that was a worry. No flexibility at all and frankly no real help.
I thought I would take the time to say 'Well done 'on those seminars, they are worth your time and well done on employing staff that follow the same work ethic as you."
Charmaine Wright - Petersham
"Will Davies was terrific to deal with - he even rang me after the purchase and refinance was complete to thank me. My experience was made more valuable by the calls I received from your support staff members. Will offered me the service I needed - always returning my calls."
Susan Rischin - Bondi Beach Blue Ribbon Printing Phone: (02) 9130 4332
"A belated thank you for all the help & persistence that you gave us during the purchase of our property. We really appreciated your efforts & patience. We will have no hesitation in recommending you to our friends & family. Thank you once again."
Ray & Yvette Boulos - Balmain
"As problems arose, Will had no hesitation in finding the right solutions. Will is a very professional & friendly consultant who we have no hesitation in recommending to our friends & family."
David and Deanne Fazio - Tempe
“As this was our first home, Will was very patient and understanding. We felt comfortable enough to ask any questions, and felt that we could contact Will at any time. Will and his team were excellent, in making what was a nervous experience more ‘at ease’”.
Alison Van Reeken and Benj D’Addaro - Perth
"I sought Will's advice in relation to arranging finance for a potential home loan. When the right property came up more quickly than expected, Will made me feel like I was a priority, ensuring that my loan finance was approved in advance of my attending the auction. For someone who was a total novice on the home-owning procedure, I found it a real comfort that Will was so helpful and communicative, always available to explain even the simplest of issues, as well as remaining calm and professional throughout the process, and in the lead up to my settlement. Will was also quick to liaise with my conveyancer and resolve any issues that arose between the home loan provider, the Vendors and my solicitor. Thanks to Will's invaluable assistance, buying my first apartment was an enjoyable, rather than anxious and stressful, experience."
Lucy Williams - Clovelly
“Will visited our house and gave us all our loan options, then presented us with suggestions. Will also constantly followed up to see how we were going too – excellent, great service.”
Sandra Donoghue - West Ryde
“Will always answered my many questions, and was ready to go with an application every time I found a house I liked. Will also helped me with the real estate agent, which helped me in the negotiation process. Will was fantastic and I will recommend him straight away.”
Mikaylie Wilson - Northern Beaches
“I've been meaning to write you a letter of thanks for the lovely book that you sent. It has inspired me and I am off to the Kimberley at the end of the month, for some relaxing in Broome and then 4WD in Kimberley. Can't wait. The unit is going great and am really happy with everything. Thanks again for you help and support during a very stressful time.”
Holly Smith - Bondi Beach
"Alycia, I wanted to write and thank you for all the help you provided in the purchase of my first home. Your professionalism, personalised advice and expertise were invaluable. Along with your calm manner and ‘nothing too much trouble’ attitude you helped make the whole process incredibly stress free! The regular updates by yourself and your team as to the progress of the loan were really appreciated and kept me feeling in control. Alycia, it has been an absolute pleasure having you on my team! I have already recommended you to friends and will continue to do so as their feedback has been fantastic. There is no other adviser for me and I look forward to working with you on the purchase of my next property. Again, thank you for the wine and the beautiful coffee table book."
Julie E. Green - Mosman
"Marissa Rock and the entire team of Scopelending have been a great source of information, knowledge of the different products and service to us. The rapport we have with Marissa goes beyond the 'call of duty', as she follows up on our different loan structures and spots solutions and improvements well before we can become aware of them. We are very impressed with her work ethics and honesty in every regard and have recommended her to all our friends and associates who are looking into loan options."
Josef and Barbara Hoi - Mosman Property Developers
"We have had the pleasure in dealing with Marissa on more than one occasion, and just recently for the purchase of our second property. My wife and I remain impressed with the level of service, professionalism and can do attitude we have received from Marissa and the team at Scope Lending. We highly recommended the services of the team at Scope Lending to anyone because they take the guess work out of looking for a home loan."
Angelo & Emma Savino - Waverley
"I have been very impressed by all areas of Scopelending's service. In particular: attention to customer service; product knowledge and detail; rapport; honesty and transparency and follow up. Marissa’s knowledge of the lending market was very impressive and their ability to find me a solution to a complex and challenging financing situation was second to none."
Malcolm Craig - Paddington
"My wife and I decided to purchase a property, and needed to get the finance organised in a hurry. Whilst the Vendor floundered, the Real-Estate floundered and our Conveyancing floundered, Marissa dealt with all of them and was actually a driving force in getting a great deal on our finance. She also took care of our first home-buyers grant and organised the property valuation, so that we could move in 5 weeks after initially speaking to Marissa! Marissa has also maintained communication lines with us following our purchase, and whilst finance, lawyers and real estate agents may change, the one constant in our next purchase will be Marissa Rock."
Elliot and Leigh Jurd - Chatswood
"My first meeting with Marissa was a little over two years ago and I was quite impressed by the way she not only presented the products but also the way she presented herself i.e. punctual and with a resume, which was obviously written by a person with a background in business. Marissa wasn't the only one I met regarding housing loans, I did meet with reps from other lenders eg Aussie, RAMS and one or two others, some of which were selling the same products as Marissa, but I went with Marissa as her approach was much more professional and personal than the others. It took over two years from the initial contact until I took a house loan and all the while Marissa showed a personal interest in my situation."
Anthony Mocsari - The Entrance
“David has been absolutely fabulous with organising the finances for my second investment property. No question is insignificant and he explained everything in plain English so I could understand. David and his team handled all of the paperwork and made the whole process so easy. I have been recommending Scope Lending and David Johnson to all my friends; they have made it much easier to cope during a stressful and often confusing time”.
Andrea Crapp – Artarmon
"We were thoroughly impressed with the professionalism and warm service provided by David. We went along to a free seminar and throughout the whole process, we never felt pressured to purchase anything. The concepts made sense and we wanted to take the appropriate steps. We liked the way that they were only providing a service and would hope that we’d use them.
David got us a pre-approved loan within a matter of days but what impressed us the most was that he’d managed to reduce our existing loan interest rate (which we’d obtained through a different broker!!). He gave us sound advice throughout the whole process and when we actually did find a house, the transition was effortless.
We felt very confident in his abilities and would recommend his services to other people requiring support with loans either residential or investment.”
Julian Taylor and Sonia Maxwell-Taylor – Clovelly
"We had no property experience at all and a thousand questions. David answered every email and call and was very patient and understanding. We felt comfortable and the support staff kept us up to date. We had a stress free experience and recommend David to all our friends.”
Ben Hoodless and Penny Heard - Richmond
"Our previous broker told us we were at our limit and our bank said the same. A friend recommended David and we thought we would see what he could do. He not only got us the extra money we wanted but got us a lower rate on our investments as well. David took on a challenge and gave us a great solution."
Duncan and Viki Hughes – Newport
"Buying a house in Sydney is quite a daunting prospect. David was a problem solver for me - he helped me overcome quite a number of obstacles with a smile and very supportive words! He also went above and beyond the course of duty by coming to the auction and inspecting the house in advance. I felt I could trust him and it really did help a lot."
Moira – Dulwich Hill
"Alycia, Sabrina and I would like to thank you once again for your priceless efforts and endless advice you offered during the purchasing of our first home. You made the entire process less daunting and made yourself available 24/7 for all our questions and your advice. We can honestly say you saved us $15,000 on our purchase price of our home with your research and knowledge of the market and real estate tactics. I have had the pleasure of recommending you to some of our other friends who I trust will be equally satisfied.Thanks again."
Ryan and Sabrina Brustolin
"Alycia, we cannot thank you enough for your diligent guidance in helping us to buy our first apartment. From the very outset, you made the process of choosing the right loan to suit us, stress less and easy. You were very patient with our endless questions and need for total understanding.
Your continuing and proactive assistance throughout the whole process was particularly appreciated. From your advice to look at the bigger picture and forward think, we are relying on your help to buy our next property very soon. Many thanks."
Kellie Thomas Deputy Food Editor - New Idea
“Will Davies was reliable and honest when dealing with clients; he was also courteous, enthusiastic and competent. He offers consistency and excellent service, takes time to care for the needs of the clients. I found him trustworthy and he a good depth of product knowledge.”
Bill Massoud - Bronte
“Will Davies was very helpful on everyway of my loan application. He was very easy to understand when I had questions to ask him. He explained everything very well. I will not hesitate to recommend him to friends and family in the future.”
Rosa Guardaso - Girrawheen
“Will Davies was very helpful, I found other financial consultants just seemed to be sales men, where as Will came across genuine and honest. The fact Will was able to show his own mortgage details gave me confidence in selecting the advised bank.”
Stephen Howard - Bronte
“Will Davies was great with explaining the process involved with not only obtaining a loan, but actually buying a house. Generally I found the whole service Will provided to be very good.”
Daniel McConochie - Cammeray
“Will Davies was very helpful when he came to our house; initially he explained things clearly and went out of his way to help us to get the best loan. Will and his staff were great and I will be recommending them to anyone looking for a mortgage.”
Mandy & Martin Brenchley - Manly
“Will Davies determination to find a solution to my problem and find a suitable loan. Will and his staff were always friendly and ready to assist.”
Sandra Englert - Woollahara
"Will Davies professionalism which included courtesy up to date knowledge of products available, network to make things happen in a short time frame and follow up on everything. We really valued Will’s help at a difficult time and he made it happen for us.”
Dennis Winchester - Wooloomooloo
There is a testimonials file at our office – if you would like to view more testimonials, please ask! |